Sounddeckstore

At Sounddeckstore, we want you to feel confident when shopping with us. If you are not fully satisfied with your purchase, we offer a simple and hassle-free return process.

30-Day Return Window

You may return any eligible product within 30 days of receiving your order.

Free Return Shipping

All approved returns include free return shipping. You will not be charged for return labels or return transportation.

No Restocking Fees

We do not charge any restocking fees. You will receive the full amount paid for the product (minus any original shipping charges if applicable).

Items Eligible for Return

We accept returns for:

  • Products in new or like-new condition
  • Items with original packaging and accessories
  • Items that are damaged, defective, or incorrect upon arrival

Items Not Eligible for Return

The following cannot be returned:

  • Final sale or clearance items
  • Products intentionally damaged or showing signs of misuse
  • Items returned after the 30-day return period

Note: “Final sale items” are not currently used on our website. All normal items are eligible for return as listed above.

Refund Process

Once we receive your returned item, we will inspect it and process your refund within 3–7 business days.

Refunds are issued to the original payment method used at checkout.

Exchanges

If you wish to exchange a product, please contact our support team. We will help arrange a replacement item at no additional cost (depending on availability).

Damaged or Incorrect Items

If your product arrives damaged or you receive the wrong item, please contact us immediately. We will send a replacement or issue a refund at no cost to you.

How to Start a Return

To begin a return request, please contact our support team with your:

  • Order number
  • Reason for return
  • Photos (if item is damaged or defective)

Contact Information

Email: sounddeckstore.com@Gmail.com
Phone: +1 941-951-6637
Address: 215 S Monroe St, Tallahassee, FL 32301, United States
Track Your Order: https://sounddeckstore.com/orders-tracking/
Contact Page: https://sounddeckstore.com/contact-us/