This Inventory Policy explains how Sounddeckstore manages product stock, availability, and updates on our website. Our goal is to maintain accurate inventory information and ensure customers receive reliable, up-to-date details about product availability.


1. Product Availability

We work hard to ensure that all products listed on Sounddeckstore are available and ready to ship.

Product availability on our website may include the following statuses:

  • In Stock: The item is available and ready for purchase.
  • Low Stock: Limited quantities remain; products may sell out quickly.
  • Out of Stock: The product is currently unavailable and cannot be ordered.
  • Pre-Order (if applicable): The product is not yet in stock but can be ordered in advance.

If you would like, I can add or remove statuses to match your store settings.


2. Real-Time Inventory Updates

Our inventory is updated regularly to ensure accuracy.
However, stock levels may change rapidly due to high demand or simultaneous orders.

If an item becomes unavailable after an order is placed, we will:

  • Notify you immediately by email
  • Offer an alternative product (if available)
  • Provide a full refund if the item cannot be restocked promptly

3. Backorders

We do not fulfill backorders unless officially stated.
If a product is out of stock, it will not be available for purchase until it is restocked.

If you want to enable backorders in the future, the policy can be updated.


4. Incorrect Inventory Information

While we work to ensure accurate inventory data, occasional discrepancies may occur due to system updates or supplier delays.

If an order cannot be fulfilled due to incorrect stock information, we will:

  • Contact you as soon as possible
  • Cancel the unavailable items
  • Issue a full refund immediately

5. Pre-Orders (If You Want to Add This Feature Later)

If we offer pre-order products in the future, the expected delivery dates will be shown on the product page.
Payment may be collected at the time of purchase.

This section can be removed or expanded as needed.


6. Product Discontinuation

Products may be removed from inventory for various reasons, including:

  • Manufacturer discontinuation
  • Quality control issues
  • Supplier shortages

Once discontinued, such items will no longer appear on our website or be available to purchase.


7. Contact Information

If you have questions regarding product availability or stock levels, you can reach our support team:

Email: sounddeckstore.com@Gmail.com
Phone: +1 941-951-6637
Address: 215 S Monroe St, Tallahassee, FL 32301, United States
Contact Page: https://sounddeckstore.com/contact-us/
Order Tracking: https://sounddeckstore.com/orders-tracking/